USA: 6-12 days
Canada: 8-21 days
International: 14-30 days
Most other items
USA: 2-3 weeks
Outside of USA: Around 2-4 weeks
There is also a 2-4 day processing time for each order.
If your order hasn’t arrived at the estimated time, please contact our support : firstname.lastname@example.org
Please send your order # to email@example.com and we will send you your tracking information. We’re currently working on implementing an automatic tracking system to make it easier.
If the product you receive comes with manufacturing defects, buyers are entitled to request for a product replacement w ithin 20 days of receiving the item. To request for a replacement, buyers are required to provide photographic evidence of the product’s manufacturing defects to firstname.lastname@example.org. If it’s acceptable, we will offer a replacement or a refund.
Changes on Orders
You are allowed to make changes to orders placed, w ithin 24 hours of making their purchases and before the orders are fulfilled. Additional charges will be incurred by the buyers for any changes made to the orders after 24 hours of making their purchases.
Here is our address if you need to return your order :
1512 chemin de stramousse