FAQS

HOW LONG DOES SHIPPING TAKE?

Phone cases

USA: 6-12 days
Canada: 8-21 days
International: 14-30 days

 

Most other items

USA: 2-3 weeks
Outside of USA: Around 2-4 weeks

There is also a 1-3 day processing time for each order.

If your order hasn’t arrived at the estimated time, please contact our support  info@jetlaglovers.com


HOW CAN I TRACK MY ORDER?

Please send your order # to  info@jetlaglovers.com  and we will send you  your tracking information. We’re currently working on implementing an automatic tracking system to make it easier.


CAN I RETURN AN ITEM?

Replacement

If the product you receive comes with manufacturing defects, buyers are entitled to request for a product replacement   w ithin 20 days of receiving the item. To request for a replacement, buyers are required to provide photographic evidence of the product’s manufacturing defects to  info@jetlaglovers.com. If it’s acceptable, we will offer a replacement or a refund.

 


About our temporary tattoos?

How long does it last ?

First, it's temporary tatoos, not semi-permanent tattoos. There are quite a few factors – like the detail in your tattoo, where it’s applied on your body, how well you take care of it, etc. – that go into how long it will last. That said, you can expect your tattoo to last anywhere from 4-12 days (though some customers have worn their design for weeks!). :-)

 


WHO PAYS FOR TAX AND CUSTOMS DUTIES?

Shipments outside of the USA may incur customs fees depending on the destination country. This rarely, if at all, happens. The fee may vary depending on your order value, country limits, and other factors based on the product itself. You are responsible for these fees.

 

 

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